567tv Privacy Policy – Personal Data Protection for Malaysian Members

1. Introduction & Scope of Privacy Policy

567tv ("we", "the platform", or "567tv") is committed to the privacy and security of the personal data of all members and visitors to our platform. This Privacy Policy explains how we manage your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This policy applies to all your interactions with 567tv — including when registering a new account, making deposits via Touch 'n Go eWallet, GrabPay, or other local Malaysian payment methods, during slots or Live Casino sessions, and when contacting our support team. It also covers use of the 567tv mobile app where applicable, and any marketing communications you receive from us.

2. Types of Personal Data We Collect

567tv collects several categories of personal data to enable us to provide services that are secure, fair, and legally compliant. The data we collect can be broken down into the following categories:

Personal Identification Data:

• Full name as stated in your official Malaysian identification document
• An active Malaysian mobile number (used for account verification and important communications)
• A valid and active email address
• Date of birth (to verify that you meet the minimum age requirement of 18 years)
• Malaysian IC number (required for enhanced identity verification on withdrawals exceeding certain limits)

Financial & Transaction Data:

• Records of deposits and withdrawals, including the payment method used — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u and CIMB Clicks
• Total transaction amounts and financial history within the 567tv platform
• Payment method details (excluding your full bank account number or banking passwords)

Activity & Game Data:

• Game history including slots played, bet amounts, and winnings
• Game preferences and in-platform behaviour on 567tv
• Account login and logout activity logs

Technical Data:

• The IP address of the device used to access the 567tv platform
• Web browser type and operating system
• Cookie information and usage data automatically generated as you browse our platform

3. How We Use Your Personal Data

567tv uses the personal data collected for the following purposes, all of which are essential to the platform's operation and the protection of members' interests:

• Identity Verification & Eligibility: Ensuring you meet the minimum age requirement and other eligibility criteria for using the 567tv platform in accordance with Malaysian law.
• Account Management: Creating, maintaining, and protecting your 567tv account; processing login requests; and managing your account settings.
• Financial Transaction Processing: Processing your deposits and withdrawals securely and accurately via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other local Malaysian payment methods.
• Fraud Detection & Security: Monitoring account activity to detect and prevent unauthorised access, deposit fraud, money laundering, and promotion abuse.
• Customer Support: Providing effective assistance when you contact our Bahasa Melayu-speaking 567tv support team.
• Legal Compliance: Fulfilling the reporting and compliance obligations required under applicable Malaysian laws, including anti-money laundering legislation.
• Platform Improvements: Analysing usage patterns on an aggregate (rather than individual) basis to improve the design, features, and performance of the 567tv platform.
• Service Communications: Sending important notifications relating to your account, including transaction confirmations, security alerts, and material policy changes.
• Marketing (with Consent): Sending you information about 567tv promotions, bonuses, and special offers — only where you have given explicit consent to receive marketing communications.

4. Legal Basis for Data Processing

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), 567tv processes your personal data on the following lawful bases:

• Your Consent: For data processing that is not contractually necessary — such as optional marketing communications — we rely on the explicit consent you provide. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contractual Necessity: Data processing required to fulfil the agreement between you and 567tv — such as processing deposits via DuitNow or paying out your winnings — is carried out on the basis of contractual necessity.
• Legitimate Interests: 567tv processes certain data on the basis of legitimate interests, such as preventing fraud, maintaining platform security, and improving service quality.
• Legal Obligations: In situations where Malaysian law requires us to disclose or retain certain data, we do so in accordance with the applicable legal provisions.

5. Sharing Data with Third Parties

567tv does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes under any circumstances. Your data is only shared in the following limited situations:

• Payment Service Providers: Minimum transaction information necessary is shared with the payment processors we work with — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX operators — to enable deposits and withdrawals to be processed securely. All such providers are bound by strict confidentiality agreements.
• Game Provider: Limited technical data required to enable slots, live casino, and sports betting to function properly within the 567tv platform. No personally identifiable member information is shared for this purpose.
• Malaysian Regulatory Authorities: Where required by Malaysian law or a valid court order, 567tv will disclose the necessary data to the relevant authorities. We will inform you of any such request whenever the law permits us to do so.
• Professional Advisors: Where 567tv requires legal, accounting, or business advice involving your data, the professional advisors engaged are bound by strict confidentiality obligations.

6. Data Retention Period

567tv retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under Malaysian law. Our data retention guidelines are as follows:

• Active Account Data: For as long as your account remains active on 567tv, plus a retention period following account closure to allow any claims or disputes to be resolved.
• Financial Transaction Records: A minimum of seven (7) years from the date of the transaction, in line with Malaysian financial compliance and anti-money laundering legislation.
• Support Communication Logs: Up to three (3) years after the last communication, for the purposes of dispute resolution and service improvement.
• Marketing Data: Until you withdraw your marketing consent or request the deletion of the relevant data.
• Technical & Log Data: Up to twelve (12) months, unless a longer period is required for ongoing security or investigation purposes.

Once the relevant retention period has expired, 567tv will securely delete or anonymise your data using methods that ensure it cannot be recovered by any party.

7. Data Security Measures

567tv implements a comprehensive range of technical and administrative security measures to protect your personal data from unauthorised access, alteration, disclosure, or accidental deletion:

• Data Encryption in Transit: All data transmitted between your device and 567tv's servers is encrypted using TLS 1.3 with 256-bit key strength — the highest security standard available.
• Encryption of Stored Data: Sensitive data stored in 567tv's databases is encrypted using military-grade encryption algorithms.
• Internal Access Controls: Only 567tv staff with a legitimate business need are permitted to access members' personal data, and all such access is continuously monitored and logged.
• Regular Security Testing: 567tv conducts penetration testing and security audits carried out by independent third parties at least once a year.
• Two-Factor Authentication: 567tv systems require two-factor authentication (2FA) for staff access to systems containing members' personal data. We also encourage members to enable 2FA on their own accounts.
• Incident Response Plan: 567tv maintains a comprehensive security incident response plan that enables us to act swiftly should any security incident involving members' personal data occur.

8. Cookies & Tracking Technologies

The 567tv platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the 567tv platform. For guidance on managing cookies in your browser, refer to the relevant browser's help documentation.

9. Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to your personal data held by 567tv:

To exercise any of the rights outlined above, please contact the 567tv Data Protection Officer (DPO) team via email at [email protected] stating the right you wish to exercise and sufficient information to verify your identity. We are committed to responding to all requests within 14 working days.

10. Protection of Children's Data

The 567tv platform is strictly for users who are aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that personal data belonging to an underage child has been collected inadvertently, 567tv will take immediate steps to delete that data and close the associated account. Parents or guardians who discover that their child has registered with 567tv without permission are encouraged to contact us immediately at [email protected].

11. Links to Other Websites

The 567tv platform may contain links to third-party websites or services in certain contexts. The 567tv Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices or content of any external websites linked through our platform.

We encourage you to read the Privacy Policy of every website you visit, particularly before providing any of your personal information there.

12. Changes to This Privacy Policy

567tv reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable legal requirements, or technological developments. Any material changes will be communicated to you via:

• An in-platform notification on 567tv the next time you log in
• Via email to your registered email address at least 7 days before the changes take effect

The "Last Updated" date at the top of this document and in the document information panel always reflects the most recent date this Privacy Policy was updated. Continued use of the 567tv platform after any changes take effect will be considered acceptance of the updated Privacy Policy.

13. Contact the 567tv Data Protection Officer

567tv has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with Malaysia's PDPA 2010 and handling all privacy-related enquiries from members.

If you have any questions or concerns, or wish to exercise any of the rights set out in this Privacy Policy, please contact 567tv's DPO via:

• Email: [email protected] (please mark the email subject: "Privacy Enquiry / PDPA")
• Response Time: We are committed to responding to all privacy-related enquiries within 14 business days
• Operating Hours: 24 hours a day, 7 days a week, including Malaysian public holidays

567tv's Malay-speaking support team is ready to assist you with any privacy or data protection enquiries in the language you're most comfortable with.